Webvoice

FAQ

How is the Webvoice production attached to our webpage?

We email you a code (also called a player) that has a unique identifying number linking the Webvoice production to your page. This code can simply be pasted into your webpages by your web designer, or the staff member that maintains your website (this process takes about one minute). We then upload your Webvoice production to an external audio server which links the audio to your webpage each time it is visited.

What is the recommended length of the Webvoice production?

We recommend 20-30 seconds.

Does our web designer need to paste the code in each time we update the production?

No. The code is only installed once during the initial set up. Future updates to your Webvoice production are simply uploaded to the audio server and therefore updated instantly on your website.

Does the Webvoice production only play automatically or can it set to be played manually?

The production can be adjusted to play manually by changing a small section of the code. In manual mode, a visitor to your site will only hear the voicing if they press 'play' on the player.

Can we add music with the voicing?

We recommend that music isn't used as this increases the file size dramatically which can affect the audio streaming. The music may also detract from the message you are trying to convey.

Do we pay an annual fee for the Webvoice production?

There is no annual fee for the production. However there is a nominal hosting fee of $50 plus GST per player, per annum.

Is there a limit on how many Webvoice productions we can have on a single webpage?

You can have as many Webvoice productions (players) as you like. However, multiple Webvoice productions would need to be set to play manually.

Who writes the script for the Webvoice production?

One of our experienced copywriters will conduct a consultation with you, where you can give them an outline of the information you would like to convey. The copywriter will then write the script, and send it to you for feedback and approval. This way, you maintain control of the script content.